What the benefit includes

1. Service provider

The benefit and all related dental services are offered and supplied by the participating dental clinic identified in the approved artwork and booking link. The clinic's legal name, registered address, professional registration details, support contacts, and authorised approval form part of the published listing.

2. Benefit

Subject to these terms, an eligible new patient referred through Nous may receive one complimentary routine dental cleaning and a 10% reduction from the clinic's standard listed price for other eligible dental services.

Neither benefit can be exchanged for cash, credit, products, or an alternative service.

3. Eligibility and meaning of a new patient

An eligible new patient must be aged 18 years or over, have never attended or purchased a service from the clinic, have no active or historic clinic record, and have never used another new-patient benefit from the clinic.

The patient must use the approved benefit link or quote NOUS before the appointment is confirmed, complete the clinic's registration and consent process, and be considered clinically suitable by an appropriately qualified dental professional.

4. Complimentary routine dental cleaning

The complimentary service consists of one routine dental cleaning, such as a standard scale and polish, only where the treating professional considers it clinically appropriate.

Unless the clinic expressly confirms otherwise, it does not include:

• a comprehensive examination, consultation, X-ray, scan, test, or diagnostic procedure;
• deep cleaning, root planing, periodontal treatment, local anaesthetic, sedation, or medicines;
• whitening, cosmetic procedures, fillings, restorations, extractions, crowns, bridges, dentures, implants, or orthodontics;
• laboratory work, specialist or third-party services, products, or follow-up appointments.

Any required examination, X-ray, prerequisite treatment, or additional procedure and its price must be disclosed before it is provided. If routine cleaning is not clinically appropriate, the clinic may decline it; it cannot be converted to another treatment or cash value.

5. Additional 10% benefit

The 10% benefit applies only to the clinic's standard listed price for services specifically identified as eligible in its approved submission. It must be shown before treatment is accepted or payment is completed and cannot be applied retrospectively.

Unless expressly included, it does not apply to laboratory or third-party charges, products, implants, orthodontics, specialist referrals, subscriptions, packages, existing reductions, emergency fees, cancellation fees, taxes, or treatment booked before the validity period.

6. Usage limits

• One complimentary routine cleaning per eligible new patient.
• One 10% reduction per eligible new patient unless the approved terms state otherwise.
• The benefits are personal, non-transferable, and cannot be combined with another offer.

7. Booking, validity, and availability

The booking period is 1 September 2026 to 7 September 2026. A patient must use the approved clinic page, quote NOUS, complete registration, and confirm all inclusions and charges directly with the clinic.

An appointment may take place later only if the clinic expressly permits it. All services remain subject to availability, clinical assessment, geographic coverage, professional obligations, and applicable regulations. Quoting Nous does not guarantee an appointment, eligibility, treatment, or outcome.

8. Prices and additional charges

The clinic must disclose its standard price, the benefit calculation, every exclusion, and every additional charge before the patient accepts treatment. The patient remains responsible for all services and charges not expressly included.

9. Appointments, cancellations, refunds, and rescheduling

The clinic's approved policies apply. The clinic must explain notice requirements, missed-appointment or cancellation fees, whether the benefit survives rescheduling, how refunds are calculated, and what happens if it cannot provide the service.

10. Clinical decisions

Every assessment, diagnosis, consent process, treatment recommendation, and clinical decision is made solely by the clinic and its qualified professionals. The benefit never requires treatment that is unavailable, unsafe, inappropriate, outside professional scope, or contrary to clinical or regulatory requirements.

11. Partner responsibility

All benefits and related services are offered, supplied, fulfilled, and supported solely by the dental clinic. The clinic is solely responsible for the accuracy and completeness of the offer, all disclosures, professional and clinical obligations, patient consent, service quality, treatment decisions, prices, customer support, complaints, refunds, and fulfilment. Nous is not the service provider and is not responsible for the clinic's services, acts, omissions, representations, clinical decisions, treatment outcomes, or failure to disclose any condition, exclusion, limitation, fee, risk, or material information.

The clinic remains accountable even if its submission does not fully or correctly disclose the services, eligibility, restrictions, exclusions, charges, clinical requirements, or fulfilment conditions.

12. Support, privacy, and external website

The clinic must handle every booking, clinical question, complaint, cancellation, refund, and service issue through the approved contacts shown on the live page. Its privacy notice, patient-confidentiality practices, security measures, cookie policy, accessibility provisions, and website terms apply to its website.

Nous does not receive or process the patient's booking, payment, medical, dental, or treatment information unless separately and expressly stated.

13. Changes

The clinic must not change the approved benefit, eligibility, exclusions, charges, links, or terms without notifying Nous and receiving approval. Nous may suspend or remove the listing if information changes or becomes inaccurate, incomplete, misleading, unavailable, conflicting, or unsuitable.